IBM cuts down IT support staff w/ Mac deployment, says 5% of Mac users call help desk vs 40% for PCs

Deploying Macs to employees has helped IBM significantly reduce its IT staff and cut down on time and costs, the company’s VP of Workplace-as-a-Service Fletcher Previn explained at a recent talk during the JAMF Nation User Conference (JNUC). Previn offered some insight into how offering Macs has improved efficiency for the company’s internal IT staff since […]

http://9to5mac.com/2015/10/15/ibm-mac-support/

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